There are the terrible twos, and then there's your toddler getting their head stuck in a toilet seat and having to be rescued by the emergency services.
That's what happened to tiny tot Harper Stewart, who was being potty trained when she somehow got her head stuck.
Her mum Kay tried everything to break her baby free, but the loo seat wouldn't budge.
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As Kay explained, the whole thing was pretty traumatic: "I was potty training Harper and had turned away for a second when I heard cries of ‘Mammy I’m stuck!’ coming from the bathroom.
“I rushed in and found Harper standing in the bathroom with the potty seat around her neck."
Thankfully, Kay's quick-thinking eldest daughter Shannon was on hand to dial 999, and firefighters soon came to Harper's rescue.
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Soon, little Harper was free and Kay couldn't thank the emergency services enough: "They turned up with their blue lights going and the kids loved it, the firefighters were so calming and kept the other kids busy whilst helping Harper.
"It was brilliant to see how quick they helped us get it off and Harper gave the firefighter a big hug to say thank you."
Imagine, the first time you get to see a firetruck and it's to get a toilet seat off your head, poor kid.
Still, the firefighters made a good impression, with the Tyneside mum adding: "They even put their lights on and gave them a big wave before heading off."
"I was so grateful for their help that evening."
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And station manager Trevor Sturrock was also impressed by how brave the tot was: "Green Watch were with Kay and her family in just a matter of minutes, and used small tools to remove the toilet seat from Harper’s head.
"Something that she had to be very still for and can be really frightening for such a little person.
"Harper was a super star and was very brave which helped the firefighters complete the rescue."
The official then went on to thank his crew for all their help: "I want to thank the crew for their professionalism at this incident, sometimes when you turn up people are really panicked and it’s about remaining calm and calming others.
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“I’m so glad the crew were able to support and assist Kay and her family and we hope Harper doesn’t find herself stuck again and wish her well with the potty training.
“No two days are the same in this job and we really do have to be prepared for anything."
And to be honest, if we weren't already convinced firefighters were absolute sweethearts, now we are.