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A woman who texted her sister's phone after she had passed away has told how she received an "insensitive" response from a business who had taken on the number.
TikToker Faith Sidman - who goes by the username @faithsidman1 - took to the platform to share a clip of the message exchange, writing: "At least i got to see her name pop up on my phone one last time."
You can watch the clip below:
People were shocked at the message, with many commenting that the business had been "insensitive" in its response.
One person wrote: “'I’m sorry for your loss, but this is a business line now.' Would’ve done just fine. There’s a space between professional and still being kind."
And another said: "You literally said you wouldn’t text anymore.. why is showing empathy so hard for some ppl like how don’t they feel bad about themselves."
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And a third added: "Bro even if I owned a business I wouldn’t care. If anyone asks just be like 'oh that’s faith. She texts us sometimes. Just leave her be'."
While a fourth wrote: "I’m so sorry to hear about your sister 💔 i think that’s a pretty disgraceful response from that business owner, or any decent human being in general."
And a fifth said: "Why would someone be that cold, if they didn’t want you texting why didn’t they just ignore the message and put it on mute."
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While some people defended the business, one person pointed out: "How are yall justifying the other person? kindness is free. that was just insensitive to reply like that after she agreed not to text anymore."
Faith later added: "Y’all are missing the point of this video. I’m not MAD at the ‘business’. I’m SAD I saw her name pop up on my phone and this was the text, & that I lost my outlet."
Featured Image Credit: Shutterstock