A woman has shared terrifying doorbell camera footage that shows her Uber driver allegedly breaking into her apartment, with the taxi company saying the driver has now been banned from the app.
TikToker Gigi (@gigirao) explained in a video how an Uber driver had picked her and her boyfriend up and driven them home, where they locked the door, had some food and went to sleep.
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“The ride was fine, it wasn’t weird at all,” she said.
“He dropped us off around 12.45-12.50, which is where we have a video of me and my boyfriend walking into my apartment.”
The next morning, Gigi checked their Ring doorbell camera and saw a man in their apartment at around 1.40am.
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“There’s only footage of him leaving the apartment, and never walking in,” she said.
“The video footage you see that I posted was a video of him opening it first – he was standing in the door frame for a little bit, just looking around and kind of inspecting everything.
“And then he walks back in my apartment, looks around, whatever, and then shortly after he leaves through the apartment front door, up the stairs and just leaves.”
She added: “I don’t know what his intentions were, if my door wasn’t locked in my room. He didn’t steal anything, which is weird, because we had so many valuables out and stuff.”
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Gigi only realised something was up when she had walked out of her room to find the living area screen had been cut open, and saw that there was dirt on the chair.
“He obviously cut it open and crawled through,” she said.
“I don’t know how long he was in the apartment for.”
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She called the police, who took down information and collected evidence, with Gigi saying there was an ‘ongoing investigation’ - although she did not specify the police department she had been dealing with.
She also got in touch with Uber, but she says she didn’t think the company was doing anything about it.
“The Uber driver never noticed that he was on a Ring camera – he never noticed it on the door because he didn’t come in through the front, so he would never have opened it if he knew there was a Ring camera on the other side,” she said.
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“The fact he didn’t steal anything kind of freaks me out. I’d rather have him had steal something because then I know why he was there, why he did it.
“I don’t know how he knew which apartment was mine – I'm assuming he saw lights on.”
She added: “Thankfully, I’m okay, but just everyone be safe because you never know what can happen. The ride seemed totally normal.”
A spokesperson for Uber confirmed that the driver has now been banned from the app, describing what happened as ‘unacceptable’.
The spokesperson told Tyla in a statement: “This driver’s actions are unacceptable, and we’ve been in touch with the rider regarding her terrifying experience.
“The driver has been banned from the Uber app, and we are standing ready to help law enforcement in their investigation.”