Mandy Moore has criticised Amazon after claiming the company dropped a parcel to her in laws' home that burned down in the Los Angeles wildfires.
Moore took to social media where she shared a photograph of a lone parcel placed on the doorstep of the derelict property.
She wrote: "Do better Amazon, Can we not have better discretion than to leave a package at a residence that no longer exists?
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"This is my mother and father-in-law's home, smh."
Last month, the wildfires spread across several Los Angeles neighbourhoods, including Pacific Palisades.
Tens of thousands of people were forced to evacuate the area, with the blaze devastating several regions in a small space of time.
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Many people had to flee the danger zones and a number of families lost their homes.
Speaking about the parcel, Amazon spokesperson Steve Kelly told DailyMail.com: "We’ve reached out to Ms. Moore via Instagram to apologize for this and to ask for more information from her in-laws so we're better able to investigate what happened here.
"For weeks, we’ve advised those who are delivering on our behalf in southern California to use discretion in areas that were impacted by wildfires – especially if it involves delivering to a damaged home – that clearly didn’t happen here."
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Moore herself was evacuated alongside her husband Taylor Goldsmith and their three children.
"We never got an evacuation notice. Sometimes in the quieter moments of processing the last month, I play the game of what would have happened if I didn’t have my phone next to me, playing my typical 'piano for deep sleep' mix as I nursed Lou before bed, so I could answer the call from my brother-in-law?" She wrote online.
"It was 6:45 p.m. and he told me he, his wife, and our niece were evacuating, grabbing my in-laws (his parents) and getting the heck out of Dodge and we should do the same.
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"I calmly walked downstairs and relayed this to my husband and without skipping a beat, we promptly packed up the kids (in their pjs), our dog, and scrambled to find our 3 cats as the power went out.
"We raced across town amidst fallen trees on the freeway to the safety of our dear friend’s place, got the kids down, and then I raced to Target to grab a litter box and some water, impulsively refreshing the watch duty app over and over. As we did all night. Over and over.
"Watching the evacuation zone narrow in on our little 8-block radius. It took until 4 a.m. for it to turn red. All the while, tossing and turning with a stomach-churning anxiety I’ve never experienced before, both boys passed out between us in bed. Lou slept on the floor in a travel crib, and the dog curled up protectively by the door."
Tyla has reached out to Amazon for comment.
Lucy Devine