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Snapchat users furious after app starts charging people to keep their ‘Memories’

Home> News

Published 16:09 1 Oct 2025 GMT+1

Snapchat users furious after app starts charging people to keep their ‘Memories’

Since 'Memories' was launched in 2016, Snapchat users have saved more than 1 trillion photos and videos

Madison Burgess

Madison Burgess

Featured Image Credit: Carl Court/Getty Images

Topics: Social Media, News, World News, Life, Money, Technology

Madison Burgess
Madison Burgess

Madison is a Journalist at Tyla with a keen interest in lifestyle, entertainment and culture. She graduated from the University of Sheffield with a first-class degree in Journalism Studies, and has previously written for DMG Media as a Showbiz Reporter and Audience Writer.

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Snapchat has announced a huge change to the way users can store their photos in the app - and it's safe to say people are not happy.

For those unfamiliar with the popular social media platform, it's an instant messaging service where users can send temporary pictures and videos called 'Snaps' to friends.

Because of the picture element of the app, lots of young people who use the app have thousands of photos and videos saved in their 'Memories' section,' spanning back years.

The feature was launched in 2016 and so some long-time users will gave pictures dating back almost a decade.

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It's also a clever way to store your pics and videos without them clogging your camera roll or iPhone storage.

However, the handy life hack is all about to come to an end as Snapchat have announced that it's going to start charging for storing large amounts of photos and videos.

Snapchat users with more than 5GB of memories will have to fork out (Tiffany Hagler-Geard/Bloomberg via Getty Images)
Snapchat users with more than 5GB of memories will have to fork out (Tiffany Hagler-Geard/Bloomberg via Getty Images)

The company outlined in a press release that since they we launched 'Memories,' Snapchatters have saved more than 1 trillion of them.

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They explained: "When we first launched Memories, we never expected it to grow to what it has become today. We want to make sure that our community can continue to store all of their Memories over the long term, so we are introducing new Memories Storage Plans to support Snapchatters with more than 5GB of Memories."

Snapchat added: "For the vast majority of Snapchatters, who have less than 5GB of Memories, nothing will change.

"For Snapchatters with more than 5GB of Memories, meaning thousands of Snaps, we are rolling out new options to upgrade and increase storage."

The company said the introductory Memories Storage Plans will offer 100GB, 250GB with Snapchat+, or 5TB with Snapchat Platinum.

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Snapchat will also provide 12 months of temporary Memories storage for anyone who exceeds the 5GB storage limit, so if this you, you have a year to declutter.

The social media app added that you can upgrade to a Memories Storage Plan at any time and of course, you will be able to download your Memories directly to your devices before the change.

Some users have made it clear they are not happy about the change (Getty Stock Image)
Some users have made it clear they are not happy about the change (Getty Stock Image)

Although prices are yet to be officially revealed, Snapchat reportedly told Tech Crunch that as part of the introductory offer, 100GB will cost $1.99 (£1.47) per month, while 250GB will be included in the $3.99 (£2.95) cost of a Snapchat+ subscription.

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And Snapchat Platinum users will get 5TB as part of their $15.99 (£11.84) monthly subscription.

But, social media users are not impressed with the change and as per the BBC, have called the new costs 'unfair' and 'greedy'.

One Twitter user penned: "If @snapchat start charging for memories that app is getting deleted, cus wtf u mean???!!!"

While a second added: "Snapchat is charging u for ur OWN memories, what stage of capitalism is that?"

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And a third quipped: "I’m gonna pay to keep my Snapchat memories but Snapchat is now getting a one star review on EVERY platform!"

"This Snapchat charging thing might be my final straw, wtf I’m p***ed," a fourth user wrote.

Someone else agreed: "I'm uninstalling snap now as memories was the only thing keeping me having it."

Tyla has contacted Snapchat for comment.

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